Community Discussions

We have support staff in the UK and USA (eastern time zone), and are normally around Monday-Friday, 9am-5pm local time.
We do check the open forums, but helpdesk is prioritised for those with a subscription, did you cancel yours?
If you want a list of all the shortcodes, all their options and examples (and more),
check out the Complete Guide to WP Symposium Pro!
Support and Release Calendar: 
Our Calendar for support and future releases is located here Support/Release Calendar.

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Started by 911Met 1 week ago
I run https://www.911metallurgist.com/forum/ and would love to see other site examples to see design/functionally. Please post here some of your URLs 
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Started by infopokhara 3 weeks ago [closed]
it seems has changed from social linking to setting up forums for the different users can you confirm that all social platforms have been correctly linked in the platform and that users can select + deselect accounts they may/may not have?
Last replied to by Robertd (WPS Support) 3 weeks ago
No further response for member
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Started by infopokhara 3 weeks ago [closed] [closed]
Hello  I have many users of different roles for example author, editor, subscriber and administrator if admin created forum title example "Support Forum" author user can edit this forum? i need to not allowed edit any roles of users for example  a...
Last replied to by Robertd (WPS Support) 3 weeks ago
Is part of https://www.wpsymposiumpro.com/discuss/different-users-also-changed-admin-setting/ closing this one
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Started by kpollock 4 months ago [closed] [closed] [closed]
I am following the video http://www.wpspro.com/complete-installation-of-wp-symposium-pro-from-start-to-finish-video/ and at about 14:29 it goes into the WPS Pro menu and the "Alerts" option. On that menu in the video, there are also other menu opti...
Last commented on by Robertd (WPS Support) 4 months ago
Did you look in the setup?
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Started by Bub 4 weeks ago [closed] [closed] [closed]
I am a WP Engine customer and am using a fresh “Transferable” install to learn how to use the plugin. I started using the 2 hour video thru the first 15 minutes or so on a virgin Wordpress install. As you are aware there are several differences b...
Last replied to by Robertd (WPS Support) 4 weeks ago
Hi Bub, We need yo to put this issue in the Help Desk filling in the information asked for so we can see the issue. ...
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Started by infopokhara 1 month ago [closed] [closed] [closed] [closed]
Can we use this plugin for different author? If yes how can we maintain role for each author.
Last replied to by Robertd (WPS Support) 1 month ago
Spoke with on Skype is currently using the trial version. All access to and use of the forums can be done in the extens...
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Started by Allan 2 months ago [closed] [closed] [closed] [closed]
Hi! If I have a Guest membership who has the Wordpress role 'spectator' assigned to him, what interaction can he have with the activity feed and forum? How is he viewed by other members? Does he have to fill in a Profile? Thank you!
Last replied to by Robertd (WPS Support) 2 months ago
The profile page has setting by the user as well that they can allow it to be seen not seen or only friends see it.  I ...
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Started by Robertd (WPS Support) 2 months ago [closed] [closed] [closed] [closed]
On behalf of the WPS PRO team I would like to wish everyone a very Merry Christmas and a Happy New Year. Let's make 2017 an awesome year. And for those that don't celebrate Christmas I hope you enjoy this time of year with your family and loved ones....
Last replied to by marcadrian 2 months ago
Hope you had a great one, too, Robert.
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Started by Robertd (WPS Support) 5 months ago [closed] [closed] [closed] [closed] [closed]
I received this from my hosting company yesterday: The PHP script language is the motor behind many dynamic websites, and your websites are among those using PHP. Unfortunately, the PHP community has ceased providing security updates for your PHP ...
Last commented on by Robertd (WPS Support) 3 months ago
Cool beans. Have a great Holiday coming up there..
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Started by dwermund 2 months ago [closed] [closed] [closed] [closed] [closed] [closed]
I get the following error when I log into my site after installing WP Symposium Pro.   Warning: Missing argument 2 for wps_update_last_logged_in() in /home/csdaca13/public_html/wp-content/plugins/wp-symposium-pro/wps_core.php on line 7 Warning: C...
Last replied to by Robertd (WPS Support) 2 months ago
THis was moved to the help desk..
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Started by njchuckparks 3 months ago [closed] [closed] [closed] [closed] [closed] [closed]
Thank you we made the extension purchase and my client is loving it!  I have an interesting question. One of our members wants to upload 14 photo files to a forum post. We want to know if there is a way to do a batch upload and keep the files in num...
Last commented on by Robertd (WPS Support) 3 months ago
I removed the test post as well just so you know. 🙂
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Started by Bob Garrett 3 months ago [closed] [closed] [closed] [closed] [closed] [closed] [closed]
On the page with [wps-usermeta-change] members should be able to change their password. If they do this they get a message asking them to log in again because of the change but the new password does not work and the old password still works....
Last replied to by Robertd (WPS Support) 3 months ago
This was moved to the Help Desk 
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Started by busybee 6 months ago [closed] [closed] [closed] [closed] [closed] [closed] [closed]
Hello.  I am new to this plugin and I am using the extension plugin on trial.  So far I am really pleased with it.   We are using the Listify theme.  I have noticed that when I try to edit a profile I press the Update button at the bottom of the...
Last replied to by Robertd (WPS Support) 6 months ago
You need to put in a help Desk ticket and answer all the question its ask  so we can look and see what is going on ther...
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Started by JimAndMS 6 months ago [closed] [closed] [closed] [closed] [closed] [closed] [closed] [closed]
I am just trying to get setup and am experiencing a little problem. Whenever I try to get everything setup there is no “Add Profile Pages” button. I really want to use that feature since I am VERY new to WP and am trying to take it slowly and ma...
Last replied to by Robertd (WPS Support) 4 months ago
Closed 2 months old
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Started by Bob Garrett 4 months ago [closed] [closed] [closed] [closed] [closed] [closed] [closed] [closed] [closed]
Is it possible to make the list of topics displayed longer? 10 is quite short.
Last replied to by Robertd (WPS Support) 4 months ago
Closing as Bob said he fixed it..