The core plugin will always be free, and will provide you with profile pages, activity, unlimited forums, custom avatars and so on. Read all about the core plugin on the WPS Pro Codex, or download for your website.
The Extensions plugin is an optional set of extensive features, which you can read all about on the WPS Pro Codex, including (just a small sample), activity attachments and videos, member profiles, forum WYSIWYG editor, groups, private messages, galleries and much more!
More licenses in addition to the following are available, click here to view all licenses.
- 1 (single-site)
- $99/for the Setup Fee
- 1 (multi-site)
- $199/for the Setup Fee
All licenses includes all current extensions, all new extensions in future and updates for all extensions – forever.
What is the Refund Policy?
We offer a no-quibble refund up to 7 days from your date of purchase. Beyond 7 days, we are sorry, but we do not offer refunds. Of course, if there is a bug found on your site, we will work with you and release a fix as soon as possible (usually within 5 days).
What is the Priority Helpdesk?
The helpdesk is our way of providing support to users of WP Symposium Pro. It is only available to members who have an active helpdesk subscription.
When you buy a licence, an exclusive low-cost subscription for the helpdesk is included (free for Enterprise and Lifetime).
What happens if I cancel my helpdesk subscription?
You can cancel your helpdesk subscription via PayPal at any time and your existing plugin will continue to function.
However… you will no longer be able to access the helpdesk as these are for members with an active helpdesk subscription. Bear in mind that we guarantee to respond to helpdesk tickets as a priority, and can only get involved in the forums with time that remains.
What if I want to access the helpdesk after cancelling?
You can re-subscribe to the helpdesk, but please note that the price of a new helpdesk subscription is higher than that offered when you first buy a licence. If you have cancelled your helpdesk subscription and want to re-subscribe, click here to do so. After re-subscribing, you can cancel again, and re-subscribe at a later date.
Can I upgrade my licence?
Sure, no problem. Simply purchase your new licence and log a ticket on the Helpdesk, with reference to your original order, and we’ll reimburse you the difference. The payment is pro-rata, so for example, if you upgraded after 6 months, you would receive half of your original payment (as you’ve “used” half of it). Your new licence would then be in affect for the next 12 months (apart from LifeTime which is, erm, for life).
What if I’m buying on behalf of a customer?
If you are setting up an installation for a customer, no problem, so long as you abide by the licence rules, for example, an Ultimate licence can only by used on a single installation.
Multi-site refers to one WordPress Multisite installation.
Unlimited installations cover those that you own, cannot be transferred to other people/companies.
Enterprise also applicable if you are a company/organisation with turnover/budget of $30,000+ and using WP Symposium Pro as either an external website service or using with 30 or more users.