Support Options

We pride ourselves on our support, we like to think it’s what makes us different to other similar plugins. Here’s how you can get support.


For those who have purchased a license for the extensions plugin, log a helpdesk ticket for priority support.  Helpdesk support is answered asap!


Forums are primarily for community support ( Response for the support team can take up to 48 hours),  and lower priority than the helpdesk, the forums are an ideal place to post your question. There are two community forums, one for the Core plugin, and one for the Extensions plugin.

Admin Guide / Codex

An online manual for WP Symposium Pro and a living repository for WP Symposium Pro information and documentation. Available at Our Admin Guide

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